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  • The Day of the Exam

The Day of the Exam

Reporting to the Test Site

Reporting to the Test Site

Your testing confirmation information, sent to you after you schedule your exam appointment, lists your exam selection, exam date, testing time, and test center. Please report to the test center 15 minutes before your scheduled testing time. On the day of the exam, you may wish to dress comfortably in layers. This will allow you to adjust for the temperature at the test center, which may vary and may not be under the control of the test administrators. Please wear soft-soled shoes to help maintain a quiet testing environment.

Pearson Professional Centers Tour opens in a new window
Preview a visit to a Pearson Professional Center, including a view of the typical test room, and of other test center areas.

Computer-Administered Testing Tutorials

Find out what to expect when you take a computer-administered test.

Required identification. You must bring to the exam administration two pieces of original (no photocopies or digital ID) and valid (unexpired) identification, printed in English in the name in which you registered. Your identification must contain your name, a recent recognizable photograph, and your signature.

Acceptable forms of government-issued identification include photo-bearing driver's licenses and passports, state identification, and military identification (with visible or embedded signature).

Review the complete Identification Policy.

For Nursing Mothers

Nursing mothers who need to make arrangements for bringing specialized equipment or storage materials should follow the Alternative Testing Arrangements process to ensure prior approval and the ability of a test center to meet your specific needs. Please note that children will not be allowed in the testing center or into the secure testing room.

Prohibited Materials

The following are prohibited at the test site:

  • Smoking, vaping, and the use of all tobacco products
  • Visitors, including relatives, children, and friends
  • Weapons of any kind, except as provided by local laws or policies

Additionally, any personal items that you bring to the test site must be stored in a locker outside of the testing room during the exam. This includes jewelry, watches, wallets, and purses in addition to the following items, which are considered to be prohibited aids:

  • Cell phones
  • Electronic communication devices, visual or audio recording or listening devices, or any device with an on/off option, including, but not limited to, MP3 players, PDAs, tablets, computers, CD players, removable storage devices, calculator watches, clocks or watches with alarms, spellcheckers, etc.
  • Eyeglasses with communication and recording devices; note that during the check-in process you may be asked to remove any pair of eyeglasses for a visual inspection, but the test center proctor will not touch or otherwise handle your glasses
  • Calculators, except as noted for Mathematics 7–12 (235), Mathematics/Physical Science/Engineering 6–12 (274), and Physics/Mathematics 7–12 (243), and calculator manuals (on-screen calculators are automatically provided for exams that allow them)
  • Handwritten or printed materials, such as dictionaries, notebooks, scratch paper, textbooks, etc.
  • Packages and bags of any kind, such as backpacks, briefcases, etc.
  • Hats or headwear, including barrettes and hair clips larger than ¼-inch wide1 quarter inch wide and hairbands larger than ½-inch wide1 half inch wide, except for those being worn for religious or medical purposes
  • Food and drink, including chewing gum
  • Unauthorized aids, such as slide rules, rulers, translation aids, highlighters, etc.
  • Unauthorized medical devices, defined as any device not noted on Pearson VUE's Approved Comfort Aids list opens in a new window, unless prior approval has been obtained (refer to Requesting Alternative Testing Arrangements for more information)

Violation of test site rules, including the possession or use of prohibited materials during an exam administration, may result in the voiding of your scores, as well as additional actions or remedies that the Texas Education Agency (TEA), State Board for Educator Certification (SBEC), and/or Pearson may deem appropriate.

The Exam Session

The Exam Session

The exam session is designed to allow sufficient time for sign-in, review of the Test Center Rules PDF, and communication of directions before testing begins and for completion of the exam by candidates. Some candidates may finish testing well before the scheduled ending time of the exam session. However, you should be prepared to use the entire exam session. You will be allowed no more than the allotted time to complete the exam.

Before testing, you will be presented with a compliance agreement, which will ask you to indicate your agreement to the conditions set forth on this website and the rules communicated to you orally and/or in writing at the exam administration. You will have four minutes and thirty seconds to review and accept the terms of this agreement. You may not write any notes on your notebooklet until you have completed the compliance agreement. If you are taking notes prior to completing the compliance agreement, your notebooklet will be removed and replaced with a clear one. If you do not accept the terms of the agreement within four minutes and thirty seconds or if you time out because you were writing in your notebooklet, your exam will end, you will not be permitted to test, and you will receive no refund or credit of any kind.

You will be monitored at all times by video and audio recording. If you leave the testing room at any time during the exam (e.g., to take a restroom break), your identification will be checked and/or your palm scan will be taken when you leave and when you re-enter the testing room.

During testing, you may take restroom breaks. Any time that you take for restroom breaks is considered part of the available testing time. You may not leave the testing facility or room in which you have been seated for any purpose (other than to use the restroom, as permitted) until you have been officially dismissed by a test administrator. During the exam administration, you may not communicate with other candidates or any unauthorized persons in any way, either in person or by using any communication device.

The test center at which you take your exam may administer a variety of exams, including those for other professional licenses. Please be aware that other individuals at the test center may be taking exams that have rules, policies, and other terms and conditions that may be different from those that apply to the exam that you will be taking.

Dismissal from the Exam

When you have completed testing or when the exam session ends, whichever occurs first, your examination materials will be collected and you will be dismissed. Once you have been officially dismissed from an exam session, you must leave the testing facility.

Should you become ill and unable to finish testing, you may be dismissed. Please note that if you do not choose to cancel your scores before you end your exam and leave the testing center, your scores will be reported.

Submitting Comments

If you experience any distractions, have any questions or concerns, or experience any problems that affect your ability to take your exam, you should notify your Proctor immediately for assistance during your exam.

Exam question inquiries. The Proctor cannot answer questions related to exam content. If you have concerns about an exam question, make a note of the question number, if available, and report your concern to the Proctor after your exam session and before you leave the test center.

Within 7 days of your exam. If you have comments about the test center or the conditions under which you took an exam, you must send an email with your comments to Pearson no later than seven days after your exam date. On the Contact Us page, select "General Questions and Submitting Comments" to submit your comments.

Withdrawal Refund Policy

Withdrawal/Refund Policy

If after registering for an exam you wish to withdraw your registration, you may do so according to the following procedure:

If you have not yet scheduled your exam: Submit a withdrawal request through your account.

If you have already scheduled your exam:

  1. First, cancel your exam appointment at least 48 hours before your scheduled testing time. To cancel your appointment, log in to your account, click "Reschedule/Cancel," and follow the instructions provided.
  2. After canceling your exam appointment, submit a withdrawal request through your account.

If you withdraw your registration before you have scheduled your exam appointment or if you cancel your exam appointment at least 48 hours before your scheduled testing time and then withdraw your registration, you will receive a refund of your exam fees, minus $25. Additionally, the Texas.gov funds are not refundable.

If your original payment was made by credit/debit card, a refund will be processed to your credit/debit card. Check with your credit/debit card company regarding its processing time for crediting your account.

If you are absent from the exam, you will not receive a refund or credit of any kind.

Your registration is valid for 170 days. If you do not schedule an exam appointment and take your exam within 170 days, or if you do not withdraw your registration within 170 days, your registration will expire and you will receive no refund or credit of any kind.

Payment Policy

  • All fees are stated in U.S. dollars.
  • All outstanding balances with Pearson must be paid in full prior to registering for any Pearson-administered exams.
  • If you have a balance due on your account, you will not be able to process exam registrations or access your scores from previous testing events. You will be able to access your account (e.g., scores) as soon as the total outstanding balance has been cleared by either you or your financial institution, unless your scores are being withheld for any other reason. (See Voiding of Exam Scores.)
  • All payments must be for the full amount.
  • Cash and paper checks are not accepted for payment.
  • Services may be withheld for nonpayment of fees.
  • Refunds of exam fees will be made in U.S. dollar denominations. (See the Withdrawal/Refund Policy for information regarding refunds.)
  • There are no refunds for convenience or processing fees.
  • Additional policies for payments made by mail are on the form for the service you are requesting.

ID Policy

You are responsible for ensuring that the name shown in your testing account exactly matches (excluding suffix, middle name or initial, spaces, and special characters such as hyphens, accents, and apostrophes) the first and last name on the ID documents you will present at the test center. The name you use when you register is the one that will appear on your admission information.

If your ID documents do not match the first and last name you use when you register (excluding suffix, middle name or initial, spaces, and special characters such as hyphens, accents, and apostrophes), you will be prohibited from testing and your exam fees will be forfeited.

If your TEA Educator account and your testing account on this website have both already been created, please confirm that the name on your ID documents still matches the name that appears in your accounts. If they do not, you must request a name change from TEA opens in a new window at least 12 business days before your exam date.

You must bring to the exam administration two pieces of original (no photocopies or digital ID) and valid (unexpired) identification, printed in English in the name in which you registered. Your identification must contain your name, a recent recognizable photograph, and your signature.

Your primary identification must be one of the following government-issued IDs:

  • Driver's license (If you present a Texas driver's license with two expiration dates, your ID will be considered expired if either of the expiration dates has expired.)
  • State identification
  • Military identification (with visible or embedded signature)
  • Passport (Diplomatic and embassy ID cards cannot be used in place of a passport.)
    • The following documents can be used in place of a passport if presented along with at least one of the primary or supplemental identification documents:
      • Permanent Resident Card/Resident Alien Card (Form I-551 or I-151)
      • Temporary Resident Card (Form I-688)
      • Employment Authorization Card (Form I-688A, I-688B or I-766)
      • Mexican Border Crosser Card (This form of ID will be accepted only at test centers within 25 miles of the Mexican border.)

Your supplemental identification may be any original and valid identification as long as it contains your name and a clear recognizable photograph, or your name and signature.

If your identification does not exactly match the name in which you registered (excluding suffix, middle name or initial, spaces, and special characters such as hyphens, accents, and apostrophes), as your name appears in your TEA account, or does not meet any of the conditions stated above, you will be denied admission. If you are denied admission to the exam for any reason, you will be considered absent and will receive no credit or refund of any kind.

Note that name changes must be made to your TEA account via the TEA website at least 12 business days prior to your scheduled exam appointment.

Exceptions and Requirements

Multiple-Part Last Name

  • If the ID document you will present on the day of the exam contains a multiple-part last name (e.g., Pena-Delgado or Suarez Thomas), the name on your admission information must exactly match your ID (excluding hyphens, accents, and spaces). You cannot use a supplemental ID to resolve last name discrepancies.
  • If the attendance roster or admission information lists a multiple-part last name and your ID document does not or your ID document lists a multiple-part last name and the attendance roster or admission information does not, you will not be admitted. The name you used when you registered must exactly match the ID. See Correcting or Updating your TEA Educator Profile to make changes to your name.

Single First or Last Name

If you only have a first name and no last name, or vice versa, put that name in both the First Name and Last Name fields when you create your TEA account. As long as the first and last name in your account are exactly the same and match the single name on your identification document, you will be admitted to test.

Recent Name Change

If your admission information bears your maiden name and your ID bears your married name or vice versa because you were married or divorced between the time you registered and the exam date, you will not be permitted to test. The name on your admission information must exactly match your ID (excluding hyphens, accents, and spaces). You cannot use a supplemental ID to resolve name discrepancies. See Correcting or Updating your TEA Educator Profile to make changes to your name.

Driver's License Renewals

If your driver's license has expired, but you present it along with your original Department of Public Safety renewal certificate, these two documents together are acceptable if the names on both documents match exactly. If a provisional driver's license is issued in lieu of a renewal certificate, this will be accepted as a primary ID document if it contains your photo, your signature, and an expiration date.

U.S. Military

  • If your military ID does not contain your signature, you must present a supplemental ID.
  • If you are in the U.S. military, and the expiration of your driver's license has been extended or deferred by the issuing state, the license can be used as a supplemental ID along with your U.S. military ID. Depending on the state, the extension or deferral may consist of either a sticker affixed to the license with the designation "military" printed in place of an expiration date or a separate document carried with the license, usually with a notation that the driver's license is valid until a specific time period after discharge from service.

Unable to Meet ID Requirements

If you have been granted political asylum, have refugee status, or are otherwise unable to meet the identification requirements, you must contact Pearson at least 7 days before registering to test. You must receive approval before you may register. You should also be prepared to submit any requested documents for review prior to receiving approval. If you do not contact Pearson before you register, and as a result you are not permitted to test or your exam scores are withheld, your exam fees will not be refunded.

Questions About ID Documents

For all questions about acceptable ID, contact Pearson.

Correcting or Updating your TEA Educator Profile

Changes to your mailing address, phone number, or email address can be made at any time. Simply log into your TEAL account opens in a new window to access your Educator account.

If you need to make a change to your name, gender, or date of birth, you must submit appropriate documentation as described under Name Change on the TEA website opens in a new window. Here you will see instructions for documenting and submitting change requests. Keep in mind that all name changes must be made in conjunction with your primary ID documents. The name in your TEA account must match your testing account and the ID you present at the test center.

Once the appropriate documentation has been received, it will take approximately 12 business days for the requested change to appear in both your TEA account and your testing account. You are responsible for verifying that the requested change has been made in both accounts. Only after you have verified that your name has been changed should you schedule an exam appointment.

If you have an existing appointment, name changes must be completed and appear in your TEA account and testing account at least 48 hours prior to your exam appointment. If your name change has not been completed by that time, you should reschedule your exam to a later date to allow time for your name change to be completed. If you do not reschedule your appointment and the name on your ID documents does not exactly match your exam registration when you arrive at the test site, you will not be allowed to test and you will not be eligible for a refund or credit of any kind.

Late Arrival Policy

It is essential that you report for your exam appointment on time. If you arrive more than 15 minutes late, you may not be admitted. If you arrive late and are not admitted, you will be considered absent and will not receive a refund or credit of any kind. You will need to register and pay again to take the exam on a future date.

Absentee Policy

If you are absent, you will not receive a refund or credit of any kind. You will need to register and pay again to take the exam on a future date.

Emergency circumstances. If you are absent from an exam administration because of an emergency circumstance (illness, injury, hospitalization, or death in the immediate family), you may be eligible to receive reimbursement.

To request reimbursement, you must submit a written request to Pearson describing the emergency situation. Include written documentation, such as a dated newspaper obituary or a dated letter signed by a professional licensed to diagnose or treat the emergency condition (e.g., physician), on that person's professional letterhead. Documentation from a medical professional must specifically excuse you from testing on the date of the exam. Documentation containing electronic signatures will not be accepted.

The request and required documentation must be received at Pearson within 30 calendar days after the missed appointment.

A response to your request will be sent to you within two weeks after the missed appointment, or two weeks after your request is received, whichever is later. If your request for a reimbursement is granted, the reimbursement you receive will be in the amount of the exam fees you paid for the missed appointment, minus the Texas.gov payment processing fee, which is not refundable.

Test Cancellation Policy

In the event that it becomes necessary to close a test center due to severe weather conditions or a natural disaster (e.g., flood, fire), candidates will be notified by telephone and/or email and will be contacted to reschedule their exam appointment.

It is imperative that you keep the contact information, especially your phone number and email address, up-to-date in your testing account on this website so you can be contacted quickly if the need arises. Fees that you submitted will be transferred to the new test date.

If you miss an exam appointment that has not been officially canceled due to a test center closing, you will be considered absent and will not receive a refund or credit of any kind.

If you have a scheduled appointment and have concerns or questions on the day of the exam, please Contact Us.


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