Through your testing account on this website, you can:

• Register and pay for an exam
• Schedule, reschedule, and cancel testing appointments
• Withdraw registrations for a refund

If you need additional assistance, contact the Texas Educator Certification Examination Program customer service:

Through your testing account on this website, you can:

• Register and pay for an exam
• Schedule, reschedule, and cancel testing appointments
• Withdraw registrations for a refund

If you have additional questions, contact the Texas Educator Certification Examination Program customer service:

On this website, you can:

• Review the ID policy
• Learn about the day of the exam
• Review tutorials and guides of the testing center and the computer-administered testing experience

If you have additional questions, contact the Texas Educator Certification Examination Program customer service:

If you have already registered and scheduled your test appointment and need test center directions or other information about your test center, contact Pearson VUE:

Web:	Test appointments: www.pearsonvue.com/tea  Includes chat and email
Phone:	(800) 877-4599 Mon–Fri: 8:00 a.m.–8:00 p.m. Eastern time Sat: 8:00 a.m.–5:00 p.m. Eastern time Excluding local holidays, as posted on VUE's Customer Service page

To request alternative testing arrangements:

1. Review the Requesting Alternative Testing Arrangements section of this website.
2. Register for your test.
3. Submit your alternative testing arrangements request form, including all required documentation.

To reach the Office of Candidate Services:

Email address and password. You may update your testing account email address and password at any time through your account on this website. Note that your email address and password for your testing account on this site are separate from those used in your TEAL account. You must update your TEAL account in addition to your testing account if you want to update your email address and/or password in both systems.

To update your email address or password, you must log in to your Pearson testing account. Once you are logged in, select either "Update Account Information" or "Change Password" from the side navigation menu. Next, enter the updated information in the applicable fields, then click "Submit" to save your changes. Note that changing your email address will also change your account username.

All other personal information. Changes to all other personal information, including your name, date of birth, and mailing address, must be made in your TEAL account. Learn more about correcting or updating your TEA educator profile .

Feel free to contact us with your testing-related questions by any of the methods described below.

If you have comments about a test center or the conditions under which you took a test, please submit your comments in an email to Pearson no later than seven days after your test session.

If you are an educator preparation program (EPP) candidate and have questions about which exam(s) you need to take or about certification requirements, contact your advisor, the director, or certification officer at your EPP.

If you have certification-related questions, such as applying for certification, requirements for out-of-state or out-of-country candidates, or additional certification-by-examination, go to the Texas Education Agency (TEA) Certification website .

If you have testing-related questions, such as PACT or charter school testing, go to the TEA Educator Testing website .

Contact Pearson Customer Support for information about registration and the Pearson ePortfolio system:

Correcting or Updating Your Personal Information

Email address and password. You may update your testing account email address and password at any time through your account on this website. Note that your email address and password for your testing account on this site are separate from those used in your TEAL account. You must update your TEAL account in addition to your testing account if you want to update your email address and/or password in both systems.

All other personal information. Changes to all other personal information, including your name, date of birth, and mailing address, must be made in your TEAL account. Learn more about correcting or updating your TEA educator profile.

Need help after hours? Review the ePortfolio tutorials and guides.

For technical assistance with the Pearson ePortfolio system, contact Pearson Customer Support.

For other program information, please contact Pearson's edTPA Support Coordinators for educator preparation programs for assistance.

For information about becoming an edTPA scorer, please contact Score edTPA.

If your educator preparation program is using one of the integrated Platform Providers for edTPA, please refer to the following contacts for information:

Anthology Portfolio	Contact: Anthology Portfolio Email: PortfolioSupport@Anthology.com Ph: 716-270-0000 Web: Campus Labs Support (zendesk.com)
Digication	Contact: Digication Email: edTPA-assessment@digication.com Ph: (888) 342-DIGI Web: digication.com
Edthena	Contact: Edthena Email: edtpa@edthena.com Ph: 855-EDTHENA x808 Web: edthena.com
Foliotek	Contact: Foliotek Email: support@foliotek.com Ph: (888) 365-4639 option 2 Web: foliotek.com
Lessoncast	Contact: Lessoncast Email: edtpasupport@lessoncast.com Web: Lessoncast.com
RCampus	Contact: Reazon Systems, Inc. Email: support@rcampus.com Ph: 949-222-2266 Ext 2 Web: www.rcampus.com
Sibme	Contact: Sibme Support Email: support@sibme.com Web: help.sibme.com
TORSH Talent	Contact: TORSH Talent Email: support@torsh.co Web: www.torsh.co
Watermark (Student Learning & Licensure [formerly Via], LiveText, Taskstream, Tk20)	Contact: Watermark Email: support@watermarkinsights.com Ph: (800) 311-5656 Web: watermarkinsights.com Monday–Thursday: 8 a.m.–9 p.m. ET Friday: 8 a.m.–7 p.m. ET
WGU Integrated Performance Assessment	Contact: WGU Assessment Services Email: assessmentservices@wgu.edu Ph: (877) 435-7948 Web: wgu.edu

Interested in becoming an edTPA integrated platform provider?

If you are an educator preparation program (EPP) candidate and have questions about which assessment you need to take or about certification requirements, contact your advisor, the director, or certification officer at your EPP.

If you have certification-related questions, such as applying for certification, requirements for out-of-state or out-of-country candidates, go to the Texas Education Agency (TEA) Certification website .